Donate - General

Making an Offer

Making an Offer on DonateNZ is a quick and simple listing process. But we understand getting used to a new system might be tricky at first! Think of it like a free Trade Me - you list what you have to offer, it displays on the website then the person who agrees to take it is supplied with your contact details. Then you liase about delivery between yourselves. Voila!

There are three types of Offers you can make:

• Stuff – not using it anymore? Gift it to a local organization who will
• Time – volunteer your services available to a local organisations, for a short time or a long time
• Discounts – Give local organisations a “hand up” by letting them shop with a purchasing discount at your business

Here are a few handy hints for making on Offer. The most important points to remember:

• Be as descriptive as possible to ensure the best match is found
• Fill in every field with a * next to it
• Error message prompts show in RED at the top of the page and underneath the relevant field
• You WILL receive a confirmation page once listing is accepted

If you have any further queries, please contact us for further assistance

Withdrawing a listing

Withdrawing a listing takes only a moment - just follow the step by step instructions below:

1. Log in to the website
2. Go to "My Account" and view the relevant tab which your listing is under
3. Next to the listing you want to withdraw, click “Delete”
4. Confirm you want to delete the listing by checking “yes” to the confirm box

How to fulfill an organisations' Wish

1. In the Wishes, view the Wish Details of the one you would like to fill
2. If you can provide everything they are asking for, select “Fulfill Whole Wish”. If you can only provide part of what they are asking for, click “Fulfill Partial Wish” and the quantity you can provide.
3. Once this is done, you will receive a confirmation page with the Recipients contact details on. These will also be sent to you via email and vice versa.
4. Get in touch with them regarding your Offer

How to ask a Question

Asking a question about a listing is really easy! Simply follow the step by step instructions below...

1. Log in to DonateNZ (you are not able to ask questions on listings without being logged in)
2. While logged in, view the listing details for the Wish or Offer you wish to ask a question on.  
3. Click on "Ask a Question" below the listing details.
4. A field will come up below - use this space to write your question in.
5. Once you have composed your question, click on "Submit question". This will send your question to the lister by email. Your question will not be publicly viewable until it is answered.
6. Once an answer has been lodged in reply to your question, you will receive the answer by email.
7. If you would like to ask another question, follow the process from the start again.

Note: Donors may not ask questions on Offers, as they are only available for Recipients.

If you have any further queries, please contact us for further assistance

How to answer a question

To answer a question you have been asked on a listing, simply follow the step by step instructions below...

1. You will receive notification via email when someone asks you a question, displaying the question you have been asked and where to answer it.
2. Click on the link contained within the email to be taken to the DonateNZ website where you must log in.
3. Once you have logged in, the question will show itself, along with a field where you can enter your answer.
4. Once you have written your answer in the field, click on "Submit Answer". The page will refresh and display both the question and the answer on the listing details. The answer will also be sent to the person who asked it via email.

Note: Please do not post your personal details in the listing answers, or else these details will be publicly viewable to anyone who views the site.

If you have any further queries, please contact us for further assistance

Whats a Warm Fuzzy?

Warm Fuzzies are inspired by that great feeling you do something good for someone else. Our Recipients are very grateful for any donations they receive, and in return will send you Warm Fuzzies through our site as a personalised thank-you! Quite often these will detail how they're using the donation to benefit their organisation.

Some examples of previous Warm Fuzzies sent back to Donors are...

• Thank you so much for the timber offcuts our carpentry area is very well stocked at the moment!
• We have been able to set up a small IT area in our centre and the computer is very popular. Thank you!
• The film cannisters will be used in the art and craft and carpentry areas. We even used one to catch a spider in this morning to put on our science and nature table. Thank you!

If you have any further queries, please contact us for further assistance

Let us know what information you like to see here by contacting us. 

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